There is nothing we love more than a good challenge.

Have a challenging problem you need to solve for your utility or energy company?

Look no further. Explore our library for detailed information about our approach to designing custom solutions for our partners—which we have done successfully for nearly 20 years. Our Allconnect in Action portfolio shows you specific examples of how we have helped other utilities and energy companies solve problems and meet their goals.

Allconnect in Action – Case Studies

Demand Response Programs

One of the biggest challenges utilities face with demand response programs is how to educate consumers about what “demand response” means—and then create value to drive enrollments. After all, having your utility control your air conditioner on a hot day may sound confusing and unappealing to some consumers. A large utility developed a program to reduce energy demand during peak times in specific zip codes in one Western state…

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One of the biggest challenges utilities face with demand response programs is how to educate consumers about what “demand response” means—and then create value to drive enrollments. After all, having your utility control your air conditioner on a hot day may sound confusing and unappealing to some consumers. A large utility developed a program to reduce energy demand during peak times in specific zip codes in one Western state…

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As part of its mission to ensure ongoing affordability of energy for its customers, Pacific Gas & Electric Company (PG&E) offers the California Alternate Rates for Energy (CARE) Program. CARE is a statewide program that provides 30% or more off qualifying individuals’ electricity and gas bills based on their household income plus the number of people in their home. In late 2014, PG&E wanted to find a new way to increase enrollment rates and reduce...

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SimpleChoice Energy Choice Education and Enrollments

In March 2012, the Pennsylvania Public Utility Commission mandated that Electric Distribution Companies (EDCs) include a Standard Offer Customer Referral Program in their default service plans. With the goal of driving participation in the retail energy markets, the order stated that the program must offer residential and small commercial customers the opportunity to “opt in” to a 12-month fixed price contract at a 7% discount...

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Stagnant consumer revenue growth and the rising cost of maintaining / upgrading existing assets have caused regulated utilities to lean heavily on non-regulated products to close the revenue gap. Marketing high value protection plans such as surge, water heater repair and water/sewer line protection allows utilities to leverage a strong brand perception and create additional value for customers. While working with the energy solutions arm of a large East coast…

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Smart Usage Rates

A large utility in the Southeast created a ‘smart’ time-of-use rate in 2013 to give customers more rate options, more accurately predict when and how customers use energy, and help customers reduce overall energy consumption. The rate allows customers to save on their bill by adjusting their use of major appliances during certain times of the day and periods of high demand. Through the utility’s website, email campaigns and bill inserts, customers...

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Allconnect in Action – Case Studies